Hi there,
first of all, I would like to apologise for not having created the post for you to write your complaint letter during the weekend.
However, here you are now and I hope you still find the time to do it so that we can take a look at them this afernoon at school.
I look forward to meeting you after lunch.
Yours sincerely,
Nacho Noya
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Ticketmusic.com Rosa Fidalgo
ReplyDelete86 Tomas Mirambell 14 La Real Street
Madrid Baiona
21st April 2018
Dear Sirs,
I wish to complain about AC/DC´s concert which was celebrated 19th April 2018.
First, the concert started two hours later than planned because the group was delayed. After, my sister and I were dancing and singing when the group left the stage without give details. They only had sung two songs, they were too unresponsive.
We went from Baiona to Madrid by car only for enjoying the concert. Moreover, we was arriving in Madrid when a deer crossed us quickly and destroyed our car. In addition, we had to stay in a hotel, it wasn´t as expensive as other hotels in the area but we spent a lot of money in this trip.
We´re absolutely disappointed. We feel we are due a full refund for the tickets, as well as compensation for the hotel and the car since we paid that money for nothing. I look forward to hearing from you.
Regards,
Rosa Fidalgo
To: Roger Walker
ReplyDeleteFrom: Carlos Paz
Subject: Complain about my new computer
Mr. Walker
I am writing very disappointed because the computer the computer that you sold me the last Tuesday –Invoice #2015#- it's not working properly.
Unfortunately while I installed the Firewall the monitor was panning what made it impossible to install it. This has caused is great inconvenience for my work.
My old Computer is better than this and it cannot be to.
The next Monday I will go your Company for you can check the monitor and the Firewall.
If you can’t check it, I would demand the money that I paid you.
You must offer some compensation for solve this problem.
Thank you,
Carlos Paz
Nandy Bayona
ReplyDelete432 Park Avenue
New York
20th August, 2017
Dear Master Nacho,
• After our telephone conversation last week. I’m writing to give details of my complaint about we end of course trip. At Ushuaia Beach Hotel in Ibiza from 10th to 25th July, 2017.
• We booked the holiday trough Ibiza Tours after seeing it in your weekly magazine. I’m afraid was not at all like it was presented in the magazine.
• Although the hotel is supposedly Luxury accommodation. When we checked in, we realized that they were reforming the hotel. And it wasn’t so pretty as it looks in the magazine. Moreover there was dust everywhere. In addition there was a lot of noise due to the reform. To our despair, the available rooms weren’t enough for all us and we had had to find another hotel immediately.
• Summarizing; you can’t imagine how bad we fell for this disaster. Therefore we hope a full refund for this holidays, as well as compensation. We were very disappointed. I look forward to hearing from you within the next week.
Yours sincerely
Nandy Bayona
Salva`s Engines
ReplyDelete11 Wall Street
New York
26th April 2018
Dear Mr McGregor,
I am writing with regard to our order of spare parts for our engines - invoice #35470. This order was delivered to our factory yesterday.
While my employees was inspecting the items, they saw that some had defects. And they didn´t sign the delivery note.
I was checking the items yesterday and unfortunately, all the items are faulty.
The pieces aren`t as big as requested, are too small.
This has caused us great inconvenience and we may lose a lot of money as a result. We have had to postpone all our projects. This has been an absolutely problem.
Please send us a new order immediately. Furthermore, I feel that you should offer us some form of compensation.
Thank you,
Salvador Giráldez, Head Engineer
Salva`s Engines
Anaraida Pereira Salgueiro
ReplyDelete281 Hill Road
Birmingham B55
25th July, 2018
Dear Ms Romanov,
I am writing to give details of my complaint about the goods that we have received.
Regarding the delivery time the products have arrived six days later than agreed. Therefore the transport is not as good as we thought because of this we would like the next time to choose us to the transport company. So I will make sure the items will arrive in the time frame.
In addition some of the goods you sent us are damaged. We assume that the packages should have fallen. This is not a small problem. It will have very serious consequences with our customers.
We would like you to repair the problems with the means of transport. We also hope that the items can be replaced.
I look forward to hearing from you within the next day.
Yours sincerely,
Anaraida Pereira Salgueiro.
This comment has been removed by the author.
ReplyDeleteFrom : Bea Pombal
ReplyDeleteTo: nagari hotel
Good Morning :
In the conversation held through e-mail you assured us that on our arrival on Thursday, April 11, the room we reserved would be free.
Such is so that on our arrival, our room was still occupied. The guy who answered us at the reception told us that in an hour we could leave our things in the room.
We waited an hour and a half and we still could not leave the belongings in the room.
In what way can we solve it?
Sincerely
Bea Pombal
To: ellengill@star.es
ReplyDeleteFrom: lourdesgracia@proval.es
Subject: Complaints about my honeymoon
Dear Mrs. Gill,
Following our telephone conversation, I send you the details of my complaint about my honeymoon at the Hilton Hotel in Rome from 2nd to 20th July 2017.
I had booked my honeymoon in a 5 star hotel, after seeing it in your brochure. I booked a suit in high season, which included full board, laundry service, spa and swimming-pool, but I'm afraid the hotel was not as presented in the brochure.
The air conditioner was broken, it did not work all week. The swimming-pool was closed to a technical problem and the hotel did not serve us dinner any day.
The employees were very disrespectful, also they did not give us any solution. It's the worst hotel I've been to.
I look forward to hearing from you tomorrow to discuss each and every one of my complaints, as I believe you should give us a refund or compensation ,and If we do not come to an agreement, I will file a claim.
Regards,
Mª Lourdes Gracia
Iberia España
ReplyDeleteC/ Gran Via - Madrid, 24
23/04/2018
I am writing to complain about a flight cancellation.
On May 9 my return flight A225812 from Greece to Bogotá (via Madrid) was cancelled. The operator at the Iberia booking desk assured there was no possible re-routing on the same day.
Therefore, without being informed of the reason for the cancellation, I had to spend an additional night in Madrid, and eventually take the flight back in the next morning.
unfortunately when I arrived at the airport I had to check my bags again and did not go through the preferential billing, I also paid for the bussiness Plus class and they did not give me that seat if not another lower one.
I enclose the hardcopy of the boarding cards.
I would appreciate it if you took action as soon as possible and compensated me for the damages. Otherwise, I will consider taking the appropriate legal actions.
I look for forward to hearing from you
Estefania Salgueiro
Andrea Pereira
ReplyDelete572, Lewis Road
London
25th April, 2018
Dear Smith,
Following our telephone conversation yesterday, I am writing to give details of my complaint about the organization of the event of our company in London from on 15th April, 2018.
The event should have started at 10:00 and until 10:30 it didn´t start.
We had agreed that the guests would be seated at round tables with capacity for 10 people, but the tables were smaller.
The sound equipment worked badly and the guests complained.
The food was cold and the drinks was hot.
I feel that we are due a compensation, since it failed to meet the agreement and we were very disappointed. I look forward to hearing from you within the next week.
Yours sincerely,
Andrea Pereira